Everyone loves talking about model architecture, token
limits, GPUs, context windows, and agents. But almost no one talks about the most important thing: Your AI is only as good as the data you feed it, and most
organizations feed it garbage. I’ve now seen enough enterprise AI projects to say this
confidently: 80% of LLM failures are caused not by the model but by
the data beneath it. And the irony? Most of these failures are invisible until it’s too late. Let’s unpack why.
The Story: Two Companies, Same AI Model, Very Different
Outcomes
Two real-world scenarios:
Company A
- They invested in a strong LLM.
- Added RAG for enterprise search.
- Connected internal knowledge bases.
But the results were terrible: inaccurate answers,
contradicting outputs, outdated facts.
Company B
- They used the exact same model.
- No special fine-tuning.
- No complex GPU stack.
Their system delivered accurate, consistent answers, and
employees trusted it.
When we say “bad data,” most people think:
- duplicates
- missing values
- outdated documents
- inconsistent formatting
Sure, those matter. But LLMs break for a deeper reason: LLMs operate on patterns and meaning. Not accuracy. Not truth.
That means:
- contradictory sources → contradictory outputs
- redundant content → hallucinated “averages”
- multiple versions of the same document → uncertainty
- messy file structures → incomplete reasoning
- ambiguous terminology → unpredictable results
LLMs “do their best” with what they have, which is sometimes
the worst thing you can ask them to do.
3. The Hidden Sources of LLM Failure (No One Tells You
About)
a.Fragmented Knowledge Spread Across 20 Tools: Companies store knowledge in: Confluence, SharePoint, Slack, Email, Fileservers, PDFs, Old intranets, Team drives, Legacy tools no one maintains
When your knowledge is scattered, your model becomes
scattered too.
b. Conflicting Documentation: Every company has multiple truths. An LLM doesn’t know which one is correct, so it picks whichever looks statistically common. This is how AI produces confident lies.
c. Documents Written for Humans, Not Machines: LLMs
struggle with:
- vague policy documents
- meeting notes with no structure
- old process manuals written in prose
- tribal knowledge wrapped in jargon
Humans can infer meaning. LLMs can only infer patterns.
d. Outdated Content That Should’ve Been Deleted Years Ago: If you don’t archive aggressively, your LLM will hallucinate aggressively. Old data doesn’t disappear, it competes with new data.
Want Good AI? Fix Your Data First. The most advanced AI teams I’ve worked with do something counterintuitive:
They spend the first 60–70% of the project not on AI but
on knowledge engineering.
What does that look like?
1. Canonical truth documents: Define one
authoritative source for each critical topic.
2. Aggressive archiving: If the data shouldn’t be
used today, it shouldn’t exist today.
3. Semantic cleanup: Make documents machine-readable:
clear titles, consistent terminology, structured layouts.
4. Metadata-first thinking: A file without metadata
is a liability.
5. Knowledge architecture: Organize information as if a machine will read it, not a human.
The Irony: Data Work Is Unsexy but It’s the Real “AI
Work”
People want to talk about:
- Phi vs LLaMA
- RAG vs fine-tuning
- Agents and tools
- Vector databases
- Memory architectures
But none of that matters if the foundation is broken. The most underrated skill in modern AI is data curation. Not prompt engineering. Not model training. Not agents. Just… The basics. A Simple Rule That Predicts AI Success
Whenever someone asks me: “Will AI work for us?”
My response is always: “Show me your data. All of it.
I’ll tell you in 10 minutes.”
Because I have never, not once seen a company with clean,
structured, canonicalized data fail at AI. But I have seen dozens with massive
model budgets fail because they never cleaned their data.
In final thoughts, AI doesn’t start with models. It starts
with meaning. If you want good AI:
- Fix the data.
- Fix the knowledge.
- Fix the structure.
- Then bring the model.
In that order. Because the truth is simple: LLMs don’t hallucinate randomly, they hallucinate the mess we feed them.
#AI #LLM #DataQuality #EnterpriseAI #KnowledgeEngineering
#AIGovernance #AITransformation #AIReadiness
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